Our Subprocessors - for apps hosted in Global and US location
| Applicable apps | Name and URL of Website | Principle place of business | Data location | Services Provided /Subject Matter |
|---|---|---|---|---|
| All apps |
DigitalOcean LLC |
USA, New York City | USA |
DigitalOcean is a multinational technology company and cloud service provider headquartered
in New York City, USA. It operates 15 data centers across the globe and offers cloud
infrastructure-as-a-service platforms to developers, startups, and SMBs.
We use DigitalOcean for hosting our cloud infrastructure, with data stored and processed in the SFO region. |
| All apps |
Amazon Web Services, Inc |
USA, Seattle | USA |
Amazon Web Services, Inc. is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs.
We use AWS for additional hosting of our cloud infrastructure and additional backup storage, with data stored and processed in us-* regions. |
| All apps |
Sentry |
USA, San Francisco | USA | This error management tool helps improve the technical stability of our service by monitoring system performance and identifying code errors. Sentry only uses data for these purposes and does not use it for advertising. User data, such as device information and error timestamps, is collected anonymously and is not used in a personalized manner. It is subsequently deleted. You can learn more about Sentry's data handling practices in their privacy policy at the following link: https://sentry.io/privacy/. The transfer of data to the United States is based on the EU Commission's Standard Contractual Clauses. You can find more information about these clauses at the following link: https://sentry.io/legal/dpa/. |
| All apps |
Customer.IO |
USA, Texas | USA | Distribute newsletters and other information via email. They store users' contact information, language preferences, and roles in their solution on customer.io's servers, which are located in Europe. The personal data that they process using customer.io is limited to contact and account information, and is not particularly sensitive. Customer.io has also implemented various security measures, including encryption, to protect this data. |
| Calendar for Jira, Meetings for Jira |
Twilio SendGrid |
USA, Delaware | USA | Processing Actions: SendGrid is used to manage user notifications and email delivery services for features such as event reminders and invitations, and the creation of new events. |
| All apps |
New Relic |
USA, San Francisco | USA | New Relic is a cloud-based software analytics platform that provides visibility and insights into the performance of applications and infrastructure. It helps organizations monitor and optimize their software performance by providing real-time metrics, alerts, and diagnostics. |
| Calendar for Jira |
Google LLC |
USA, Mountain View | USA | Doitb Calendar is able to generate Google Calendar calendars and events from Jira data. This feature is optional and can only be activated by the administrator of the Jira instance. In addition, end-users must grant explicit consent and permission to activate this functionality. |
Our Subprocessors - for apps hosted in EU location
| Applicable apps | Name and URL of Website | Principle place of business | Data location | Services Provided /Subject Matter |
|---|---|---|---|---|
| All apps |
Amazon Web Services, Inc |
USA, Seattle | EU |
Amazon Web Services, Inc. is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs.
We use DigitalOcean for hosting our cloud infrastructure, with data stored and processed in eu-central-1 (Frankfurt) and eu-west-1 (Ireland) regions. |
| All apps |
Sentry |
USA, San Francisco | USA | This error management tool helps improve the technical stability of our service by monitoring system performance and identifying code errors. Sentry only uses data for these purposes and does not use it for advertising. User data, such as device information and error timestamps, is collected anonymously and is not used in a personalized manner. It is subsequently deleted. You can learn more about Sentry's data handling practices in their privacy policy at the following link: https://sentry.io/privacy/. The transfer of data to the United States is based on the EU Commission's Standard Contractual Clauses. You can find more information about these clauses at the following link: https://sentry.io/legal/dpa/. |
| All apps |
Customer.IO |
USA, Texas | USA | Distribute newsletters and other information via email. They store users' contact information, language preferences, and roles in their solution on customer.io's servers, which are located in Europe. The personal data that they process using customer.io is limited to contact and account information, and is not particularly sensitive. Customer.io has also implemented various security measures, including encryption, to protect this data. |
| All apps |
New Relic |
USA, San Francisco | USA | New Relic is a cloud-based software analytics platform that provides visibility and insights into the performance of applications and infrastructure. It helps organizations monitor and optimize their software performance by providing real-time metrics, alerts, and diagnostics. |
| Calendar for Jira |
Google LLC |
USA, Mountain View | USA | Doitb Calendar is able to generate Google Calendar calendars and events from Jira data. This feature is optional and can only be activated by the administrator of the Jira instance. In addition, end-users must grant explicit consent and permission to activate this functionality. |