DoitBetter Calendar has two types of Add-Ons on the Atlassian Marketplace:
- 1 Cloud Hosted Add-Ons for Atlassian Cloud products that are delivered via the Atlassian Connect framework. These are our Cloud Add-Ons.
- 2 Server Downloadable products or Server Add-Ons that are installed in a server instance of the applicable Atlassian product hosted and managed by the client. These are our Server Add-Ons.
DoitBetter Calendar uses DigitalOcean to host its cloud hosted add-on components, saved data and log information. Vendor representatives are responsible for provisioning, monitoring and maintaining the Digital Ocean infrastructure required to support Cloud Add-On. Data is hosted in London, UK. DigitalOcean security policy is described in corresponding document. If you use firewall, you may need to add DigitalOcean server with DoitBetter Calendar components to your whitelist: 18.104.22.168
Types of Data
Application data: Calendar and user events definitions. No data about issues, projects or users are stored except for their associated IDs.
Backups: Data is backed up once per day.
People and Access: Only Cloud Add-On Developers or Support Engineers have access to the DigitalOcean platform hosting our Cloud Add-Ons. They only have access to the application data to perform system or application support purposes. HTTPS and SSH are the only protocols available to our cloud platform. SSH access is limited to Cloud Add-On Support Engineers. SSH access is restricted to known trusted internal networks with key-based authentication. Our platform is micro-service based which is also layered into public and internal/private. Each one of these services is responsible for its own data and provides its own access controls. We will also ship and monitor logs from these micro-services which we alert if abnormal behaviour is detected. Customers are responsible for maintaining the security of their own login information.
We do not store any data for the server version of DoitBetter calendar. All data is stored in the Jira database.